Terms & Conditions of Use - Neurons Behavioral Resources LLC

Neurons Behavioral Resources, LLC
Last Updated: August 14, 2026

Welcome to Neurons Behavioral Resources, LLC.

These Terms & Conditions of Use (“Terms”) govern your access to and use of nbresources.org, including our website, online learning platform, courses, educational materials, assessments, quizzes, certificates, in-person programs, communications, account features, payment services, and any related products or services offered by Neurons Behavioral Resources, LLC (“Neurons Behavioral Resources,” “Company,” “we,” “us,” or “our”).

Please read these Terms carefully before accessing our website, purchasing or enrolling in a course, creating an account, or using any of our services.

By accessing the website, creating an account, purchasing a course, enrolling in a program, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our applicable policies.

If you do not agree with these Terms, you should not use the website or purchase or participate in our services.

1. About Neurons Behavioral Resources, LLC

Neurons Behavioral Resources, LLC provides educational, behavioral, awareness, driver-related, court-related, state-required, professional, and other training programs that may be offered online, in person, or through a combination of delivery methods.

Certain courses or programs may be designed to satisfy specific educational, court, licensing, governmental, employer, insurance, or other third-party requirements.

The availability, format, eligibility requirements, duration, and recognition of individual programs may vary.

Users are responsible for reviewing the specific course description and verifying that the selected program satisfies their individual requirements before purchasing or enrolling.

2. Eligibility to Use the Website and Services

You must have the legal capacity to enter into a binding agreement in order to purchase courses or use services through this website.

If you are under the age of legal majority in your jurisdiction, a parent, legal guardian, or other legally authorized person may be required to provide consent or complete enrollment on your behalf.

Certain courses may have additional eligibility requirements based on:

Age
State of residence
Court requirements
Licensing requirements
Referral requirements
Government agency requirements
Identification requirements
Prior violations or offenses
Program-specific regulations

Enrollment does not automatically establish eligibility for every course.

Neurons Behavioral Resources, LLC reserves the right to request information or documentation reasonably necessary to verify eligibility.

3. Course-Specific Requirements

Each course may contain its own requirements, which may include:

Minimum instructional hours
Mandatory attendance
Required lesson completion
Required videos or learning materials
Quizzes or assessments
Minimum passing scores
Final examinations
Identity verification
Participation requirements
Scheduled sessions
Instructor-led components
In-person attendance
Required documentation
Completion deadlines

Course-specific requirements displayed on the applicable course page, enrollment materials, student portal, or instructions form part of these Terms.

Students are responsible for reviewing and completing all applicable requirements.

Failure to satisfy required course components may result in the student not receiving credit or a certificate of completion.

4. Court-Ordered, State-Required and Third-Party Required Courses

Some programs offered by Neurons Behavioral Resources, LLC may be taken because of a court order, government requirement, licensing requirement, employer requirement, insurance requirement, attorney recommendation, probation condition, school requirement, or other third-party obligation.

It is the student’s responsibility to confirm the precise requirements applicable to their individual circumstances.

Unless expressly stated in writing for a particular program, Neurons Behavioral Resources, LLC does not guarantee that a particular court, government agency, licensing authority, employer, school, insurer, attorney, probation department, or other organization will accept a course or certificate for a particular individual’s requirement.

Requirements may vary according to jurisdiction, court, agency, case, offense, license, or individual circumstances.

Before enrolling, students should verify with the organization requiring the course that the selected program is appropriate.

5. No Legal Advice

Information available through our website, courses, instructors, educational materials, communications, and support services is provided for educational and informational purposes.

Nothing provided through our website or courses constitutes legal advice or creates an attorney-client relationship.

Information concerning statutes, regulations, court requirements, penalties, driving laws, alcohol or substance-related laws, behavioral requirements, or other legal subjects is educational in nature.

Students with questions about their legal rights, obligations, criminal or civil matters, court orders, probation conditions, or legal proceedings should consult a qualified attorney or the appropriate court or government authority.

6. Account Registration

Certain services require users to create an account.

You agree to provide accurate, current, and complete information during registration and enrollment.

You are responsible for maintaining the accuracy of your account information.

You must not:

Create an account using another person’s identity
Provide false identification information
Impersonate another person
Allow another individual to complete required coursework on your behalf
Use another student’s account
Share login credentials where doing so would undermine course integrity or identity requirements
Create multiple accounts to evade course requirements, restrictions, or disciplinary measures

You are responsible for maintaining the confidentiality of your username, password, and account credentials.

You must notify us promptly if you believe your account has been accessed or used without authorization.

7. Identity Verification

For certain courses, we may implement measures designed to verify student identity and participation.

These measures may include requesting:

Full legal name
Date of birth
Contact information
Identification information
Security questions
Authentication codes
Attendance confirmations
Instructor verification
Course interaction information
Other reasonable verification methods

Students agree to cooperate with reasonable identity verification procedures applicable to their course.

Attempting to bypass an identity verification requirement may constitute a violation of these Terms and may result in suspension or invalidation of course completion.

8. Academic and Course Integrity

All coursework must be completed honestly and in accordance with course instructions.

Students must not:

Have another person complete a course on their behalf
Complete a course for another person
Falsify attendance
Falsify course completion
Falsify assessment results
Manipulate course timers
Circumvent minimum instructional-time requirements
Manipulate the learning management system
Use unauthorized software or automation to complete coursework
Submit fraudulent information
Alter certificates
Forge course documents
Reproduce certificates for unauthorized purposes
Misrepresent completion to a court, agency, employer, or other organization

Where we reasonably determine that fraudulent conduct or material violations occurred, we may suspend access, investigate the matter, refuse to issue a certificate, invalidate a certificate where legally permitted, or take other appropriate action.

Where required by law or applicable program rules, suspected fraudulent activity may also be reported to the appropriate authority.

9. Course Time and Participation Requirements

Certain courses may require students to complete a specific number of instructional hours.

Simply registering for a course does not constitute completion.

Where a minimum instructional period is required, students must satisfy applicable participation and time requirements before receiving completion credit.

Attempting to accelerate, skip, manipulate, automate, or otherwise circumvent required instructional time is prohibited.

Technical access to future lessons does not necessarily mean that a student has satisfied required instructional hours.

10. Assessments and Passing Requirements

Courses may contain:

Knowledge checks
Quizzes
Worksheets
Assignments
Reflections
Evaluations
Final examinations
Other assessments

Certain programs may require a minimum passing score.

The passing score and applicable retake rules, when relevant, will be communicated through the course materials or program instructions.

Successful payment does not guarantee successful course completion.

A student must independently satisfy all applicable educational and assessment requirements.

11. Certificates of Completion

Certificates may be issued only after all required components of a course have been successfully completed.

Depending on the applicable program, completion requirements may include:

Payment in full
Verification of identity
Completion of required instructional hours
Attendance
Completion of all required lessons
Submission of required assignments
Passing required assessments
Satisfaction of program-specific requirements

A certificate confirms completion only of the course or program identified on the certificate.

A certificate does not independently guarantee that a third party will accept it for a particular legal, professional, licensing, insurance, employment, or court-related purpose.

Students are responsible for providing accurate information for certificates.

Requests to correct certificates resulting from inaccurate information submitted by a student may be subject to verification and, where disclosed in advance, administrative fees.

12. Certificate Misuse

Certificates and completion documents may not be:

Altered
Falsified
Fraudulently reproduced
Sold
Transferred to another person
Used to represent completion by another individual
Used in a misleading or deceptive manner

Neurons Behavioral Resources, LLC reserves the right to verify the authenticity of certificates issued through its programs when legally permitted.

13. Course Availability

We make reasonable efforts to maintain access to our online learning platform.

However, continuous or uninterrupted availability cannot be guaranteed.

Access may occasionally be interrupted because of:

Scheduled maintenance
Software updates
Hosting issues
Internet outages
Cybersecurity incidents
Third-party service interruptions
Emergency maintenance
Events outside our reasonable control

Where a technical problem originating from our systems materially prevents completion of a course, students should contact us so that we can investigate and provide an appropriate solution where reasonably available.

14. User Technical Requirements

Students participating in online courses are responsible for maintaining suitable:

Internet access
Compatible devices
Supported web browsers
Email access
Audio capabilities when required
Video capabilities when required
Software necessary to access course content

We are not responsible for failures resulting solely from a student’s device, internet provider, browser configuration, security software, or other equipment outside our control.

15. Course Access Periods

Access periods may vary depending on the course.

Where a course has an enrollment deadline, expiration period, scheduled date, or required completion period, that information may be displayed on the course page, checkout page, user dashboard, confirmation email, or course instructions.

Students are responsible for completing coursework within applicable time limits.

Access to a course does not necessarily remain available indefinitely after completion or expiration.

16. In-Person and Scheduled Courses

Some programs may require attendance at scheduled sessions.

Students are responsible for:

Arriving on time
Attending required sessions
Following instructor directions
Meeting attendance requirements
Behaving appropriately
Complying with program rules

Late arrivals, missed sessions, early departures, or insufficient participation may affect eligibility for completion credit.

Rescheduling rules may vary by course.

17. Student Conduct

Students must behave respectfully toward instructors, staff members, and other participants.

The following conduct is prohibited:

Harassment
Threats
Discrimination
Abusive conduct
Disruptive conduct
Violence or threats of violence
Fraud
Academic dishonesty
Unauthorized recording
Unauthorized distribution of course materials
Interference with other students
Interference with website or course systems

We reserve the right to remove or suspend individuals whose conduct materially violates course requirements, safety requirements, or these Terms.

18. Purchases and Payments

Prices for courses and services are displayed on the website at the time of purchase.

Users agree to provide accurate billing and payment information.

Payments may be processed through third-party payment providers.

By submitting a payment, you represent that you are authorized to use the selected payment method.

The amount presented during checkout, including applicable fees or taxes, will constitute the amount authorized for that transaction unless otherwise clearly disclosed.

19. Refunds, Cancellations and Rescheduling

Refunds, cancellations, course transfers, and rescheduling requests are subject to the policies disclosed for the applicable program and any separate Refund & Cancellation Policy made available by Neurons Behavioral Resources, LLC.

Different rules may apply depending on whether:

Course access has already been provided
Coursework has begun
Digital educational materials have been accessed
A scheduled class has started
A student has attended part of a program
A certificate has already been issued
Third-party or administrative fees have already been incurred
The course is subject to specific regulatory requirements

Any applicable refund or cancellation conditions presented before purchase form part of the agreement between the student and Neurons Behavioral Resources, LLC.

Nothing in these Terms is intended to eliminate consumer rights that cannot legally be waived.

20. Chargebacks and Payment Disputes

If you believe a charge was made incorrectly, we encourage you to contact us promptly so we can investigate the matter.

Initiating a fraudulent chargeback, falsely claiming that an authorized purchase was unauthorized, or intentionally misrepresenting course access or completion may constitute a violation of these Terms.

We reserve the right to provide payment processors, financial institutions, or dispute-resolution providers with relevant records concerning legitimate transactions, including enrollment records, account activity, access records, communications, and course participation records, as legally permitted.

21. Course Changes

We may update course materials from time to time to:

Improve educational content
Correct errors
Reflect regulatory changes
Update laws or procedures
Improve accessibility
Improve technical performance
Maintain program requirements

Reasonable updates to course content do not automatically create an entitlement to a refund.

Material changes affecting required completion conditions will be addressed in accordance with applicable law and program requirements.

22. Accuracy of Educational Information

We make reasonable efforts to provide accurate and current educational information.

However, laws, administrative requirements, regulations, agency policies, court procedures, and professional standards may change.

Students should not rely solely on general website information when determining current legal, court, licensing, or governmental requirements.

Where requirements are imposed by an external authority, the requirements established by that authority control.

23. Intellectual Property

Unless otherwise stated, the website and course materials are owned by or licensed to Neurons Behavioral Resources, LLC and are protected by applicable intellectual property laws.

Protected materials may include:

Written lessons
Videos
Graphics
Images
Course designs
Worksheets
Assessments
Quizzes
Presentations
Downloads
Logos
Branding
Software
Website layouts
Certificates and templates

Course enrollment provides a limited, personal, non-exclusive, non-transferable right to access applicable educational materials for authorized personal educational use.

Enrollment does not transfer ownership of intellectual property.

24. Prohibited Use of Course Materials

Without prior written authorization, users may not:

Copy substantial portions of course materials
Republish course materials
Resell courses
Redistribute course content
Record protected classes
Upload lessons to another website
Share paid course credentials
Reproduce assessments or answer keys
Create derivative commercial courses from our materials
Circumvent access controls
Extract course databases or materials through automated systems

Screenshots or limited copies strictly necessary for authorized personal educational use do not grant any right to publicly distribute the content.

25. Website Security

Users must not attempt to:

Hack the website
Introduce malware
Conduct unauthorized vulnerability testing
Interfere with website operation
Access restricted systems
Extract protected information
Circumvent access controls
Conduct automated scraping without authorization
Use bots to manipulate course activity
Interfere with another user’s account

We may restrict or terminate access to protect the security or integrity of our systems.

26. Marketing Communications

Where permitted by law and consistent with the choices provided to you, Neurons Behavioral Resources, LLC may communicate with users regarding:

Courses
Programs
Educational opportunities
Promotions
Discounts
New services
Relevant company announcements

Marketing communications may be delivered through channels such as email, advertising platforms, social media, or SMS/text messaging where appropriate consent has been obtained.

Consent to receive marketing communications is separate from communications reasonably necessary to provide a purchased service.

Users may opt out of applicable promotional communications using the mechanisms provided in those communications.

Our handling of personal information for marketing purposes is further described in our Privacy & Cookies Policy.

27. Transactional Communications

By creating an account or enrolling in a course, users understand that we may send communications reasonably necessary to administer the service, including:

Account confirmations
Purchase receipts
Enrollment confirmations
Course instructions
Schedule information
Class reminders
Completion notifications
Certificate information
Account security notices
Important service updates

These communications are not necessarily promotional communications.

28. Third-Party Services

Our website may integrate or rely upon third-party services including:

Payment processors
Hosting providers
Learning management systems
Email providers
SMS providers
Analytics providers
Advertising platforms
Video hosting services
Security services

Use of certain third-party services may also be subject to the applicable provider’s own terms and policies.

Neurons Behavioral Resources, LLC is not responsible for independent third-party websites or services outside its reasonable control.

29. Links to External Websites

The website or course materials may contain links to government agencies, courts, educational sources, reference materials, or third-party websites.

Such links may be provided for convenience or educational purposes.

Unless expressly stated, providing a link does not mean that Neurons Behavioral Resources, LLC owns, controls, endorses, or guarantees the external website.

30. No Guarantee of Specific Outcomes

Completion of a course does not guarantee:

Dismissal of a legal matter
Reduction of a sentence or penalty
Restoration of a driver’s license
Insurance discounts
Employment
Professional licensing
Court approval
Probation modification
Favorable legal outcomes
Acceptance by a particular agency or organization

Outcomes involving courts, government agencies, employers, insurers, licensing authorities, or other third parties are controlled by those parties and the circumstances applicable to each individual.

31. Disclaimer of Warranties

To the extent permitted by applicable law, the website and services are provided on an “as available” basis.

While we make reasonable efforts to provide accurate, reliable, and professionally administered educational services, we do not warrant that the website will always be uninterrupted, error-free, or compatible with every device or configuration.

Nothing in this section excludes warranties or protections that cannot legally be excluded.

32. Limitation of Liability

To the maximum extent permitted by applicable law, Neurons Behavioral Resources, LLC and its owners, officers, employees, instructors, agents, and service providers will not be liable for indirect, incidental, consequential, exemplary, or special damages arising solely from the use of the website or services.

Nothing in these Terms limits liability where such limitation is prohibited by law.

We are not responsible for decisions independently made by courts, government agencies, employers, licensing authorities, insurers, attorneys, probation departments, or other third parties regarding acceptance or use of course completion documentation.

33. Indemnification

To the extent permitted by applicable law, users agree to be responsible for losses, claims, or expenses resulting from their unlawful use of the website, fraudulent conduct, unauthorized distribution of course materials, intentional misuse of certificates, violation of intellectual property rights, or material breach of these Terms.

This provision does not require a consumer to waive rights that cannot legally be waived.

34. Suspension or Termination of Access

We may suspend or terminate access where reasonably necessary because of:

Fraud
Unauthorized account use
Payment fraud
Academic dishonesty
Course manipulation
Security threats
Harassment
Unauthorized distribution of materials
Material violation of these Terms

Where appropriate, we may investigate before making a final determination.

Termination does not automatically eliminate obligations or rights that arose before termination.

35. Privacy

Our collection and use of personal information is governed by our Privacy & Cookies Policy, which should be reviewed together with these Terms.

By using the website, users acknowledge that information may be processed as described in that policy.

36. Electronic Communications and Records

By using our online services, you consent to receiving applicable agreements, notices, disclosures, receipts, and records electronically where permitted by law.

Electronic records and communications may satisfy written communication requirements where legally permitted.

Users are responsible for maintaining a valid email address associated with their account.

37. Accessibility and Accommodation Requests

Neurons Behavioral Resources, LLC seeks to provide reasonable access to its programs.

Individuals who require assistance or accommodations related to participation should contact us so that available options can be evaluated in accordance with applicable requirements.

Accommodation requests do not guarantee that every requested modification can be made when it would fundamentally alter applicable course or regulatory requirements.

38. Force Majeure

Neurons Behavioral Resources, LLC will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including:

Severe weather
Natural disasters
Government actions
Internet or telecommunications failures
Utility outages
Cybersecurity incidents
Public emergencies
Labor disruptions
Third-party platform outages
Other events outside our reasonable control

Where practical, we will make reasonable efforts to restore affected services.

39. Changes to These Terms

We may update these Terms periodically to reflect:

Changes to our services
New course requirements
Changes in technology
Legal or regulatory developments
Operational changes

The updated Terms will be posted on the website with a revised “Last Updated” date.

Changes will apply prospectively except where otherwise permitted or required by law.

Material changes affecting existing purchases will be handled in accordance with applicable law.

40. Severability

If a provision of these Terms is determined by a court of competent jurisdiction to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent legally permitted or severed where necessary.

The remaining provisions will continue in effect.

41. No Waiver

Failure by Neurons Behavioral Resources, LLC to enforce a provision of these Terms in one instance does not constitute a waiver of the right to enforce that provision in the future.

42. Entire Agreement

These Terms, together with applicable:

Privacy & Cookies Policy
Refund & Cancellation Policy
Course-specific terms
Enrollment disclosures
Checkout disclosures

constitute the applicable agreement governing use of our website and services, except where a separate written agreement expressly applies.

43. Governing Law

These Terms are governed by the applicable laws of the State of Georgia, United States, without regard to conflict-of-laws principles, except where another jurisdiction’s mandatory consumer protection laws apply.

Any disputes will be handled in accordance with applicable law and any valid dispute-resolution provisions separately agreed to by the parties.

Nothing in these Terms is intended to prevent a consumer from exercising rights or remedies that cannot legally be waived.

44. Contact Information

Questions regarding these Terms & Conditions may be directed to:

Neurons Behavioral Resources, LLC

Main Office:
5 Hurricane Shoals Rd NE
Lawrenceville, GA 30046
United States

Phone:
404-644-9121

Email:
info@nbresources.org

Website:
nbresources.org

You may also submit an inquiry through the Contact page on our website.

45. Acceptance of Terms

By creating an account, enrolling in a course, completing a purchase, or continuing to use the services, you acknowledge that you have had an opportunity to review these Terms and agree to be bound by them.

For purchases where an affirmative acceptance checkbox is presented, selecting that checkbox constitutes your electronic acceptance of the applicable Terms and policies.