Privacy & Cookies Policy - Neurons Behavioral Resources LLC

Neurons Behavioral Resources, LLC
Last Updated: August 14, 2026

Neurons Behavioral Resources, LLC (“Neurons Behavioral Resources,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of students, customers, website visitors, and other individuals who interact with our services.

This Privacy & Cookies Policy explains how we collect, use, disclose, store, and protect information when you visit our website, create an account, enroll in or purchase a course, communicate with us, or otherwise use our educational services.

By accessing or using our website and services, you acknowledge the practices described in this Privacy & Cookies Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

First and last name
Email address
Telephone number
Billing information
Mailing or residential address
Account registration information
Course enrollment information
Course progress and completion information
Quiz, assessment, or educational activity information
Certificates and completion records
Communications sent to our support team
Information submitted through forms on our website
Information necessary to provide court-required, state-required, educational, or awareness programs
Marketing and communication preferences
Other information you voluntarily provide to us

Depending on the course or program, additional information may be requested when reasonably necessary to verify enrollment, identity, eligibility, completion, or compliance with applicable program requirements.

2. Information Collected Automatically

When you access our website, certain information may be collected automatically through cookies and similar technologies.

This information may include:

IP address
Browser type
Device type
Operating system
Approximate geographic location
Referring website or source
Pages visited
Date and time of visits
Website interactions
Course and product pages viewed
Shopping cart activity
Advertising interactions
Conversion information
Session information
Cookie identifiers and similar technical identifiers

We may use this information to operate our website, improve performance, understand how users interact with our services, prevent fraud, measure advertising effectiveness, and improve our educational and marketing activities.

3. How We Use Your Information

Neurons Behavioral Resources, LLC may use collected information to:

Create and maintain user accounts
Process course registrations and enrollments
Process purchases and payments
Provide access to educational content
Track course progress
Administer quizzes, assessments, and course requirements
Issue or facilitate course completion certificates
Maintain educational and transaction records
Provide customer service
Respond to questions and requests
Send enrollment and account notifications
Send payment and transaction confirmations
Provide important information concerning courses or services
Maintain and improve our website
Detect fraudulent or unauthorized activity
Protect our users, website, and business
Analyze website traffic and performance
Measure advertising campaigns
Personalize user experiences
Conduct marketing and remarketing activities
Promote courses, programs, services, discounts, or special offers
Comply with applicable legal, regulatory, contractual, or educational requirements

4. Marketing and Promotional Communications

Where permitted by applicable law and, when required, with your consent, we may use contact information and information about your interactions with our website to communicate with you about Neurons Behavioral Resources, LLC.

These communications may include information about:

Available courses
New educational programs
Upcoming classes
Special promotions
Discounts
Educational resources
Relevant services
Enrollment opportunities
Company news and updates

Marketing communications may be delivered through email, SMS/text messaging, online advertising, social media advertising, or other communication channels where permitted.

Where consent is legally required, submitting contact information alone does not necessarily constitute consent to receive every type of marketing communication.

You may unsubscribe from promotional emails by using the unsubscribe mechanism provided in those communications.

For SMS/text marketing, where offered, applicable consent disclosures and opt-out instructions will be provided at the point of collection or within the messages. Consent to receive marketing text messages is not a condition of purchasing a course or service unless otherwise expressly and lawfully stated.

Transactional and service-related communications — such as payment receipts, account notifications, enrollment information, course reminders, security notices, or certificate-related communications — are different from promotional communications and may continue when reasonably necessary to provide services you requested.

5. Advertising, Analytics and Remarketing

We may use analytics and advertising technologies to understand website activity, measure marketing performance, and advertise our programs to individuals who may be interested in our services.

Depending on the technologies implemented on our website, these may include services provided by platforms such as:

Google
Meta (Facebook and Instagram)
Other analytics providers
Advertising networks
Social media platforms
Email marketing providers

These technologies may use cookies, pixels, tags, APIs, or similar tools to collect information regarding visits and interactions with our website.

This information may be used for:

Website analytics
Conversion measurement
Advertising attribution
Audience measurement
Advertising optimization
Remarketing or retargeting
Creating or using advertising audiences
Showing advertisements that may be more relevant to users

The specific technologies used may change as our business and marketing systems evolve.

Where required by applicable law, non-essential advertising or analytics technologies will be used subject to applicable consent requirements.

6. Cookies and Similar Technologies

Cookies are small files stored on a user’s device that allow websites to remember information about visits and interactions.

Our website may use several categories of cookies.

Essential Cookies

These cookies are necessary for the operation of the website and may support functions such as:

Account login
Security
Shopping cart functionality
Checkout
Course access
Session management
User authentication

Because these cookies are necessary for providing requested website functionality, they may not always be capable of being disabled through our cookie-management tools.

Functional Cookies

These cookies may remember preferences and provide enhanced website functionality.

Analytics Cookies

Analytics technologies help us understand how visitors interact with the website, including which pages are visited and how users navigate the website.

Advertising and Marketing Cookies

These technologies may be used to measure advertising campaigns, understand conversions, build advertising audiences, and provide relevant advertising.

Where required by law, users will be provided appropriate choices concerning non-essential cookies.

7. Managing Cookies

Most web browsers allow users to control or delete cookies through their browser settings.

Disabling certain cookies may affect website functionality, including account access, shopping cart functionality, checkout, or course access.

Where our website provides a cookie consent or preference management tool, you may also use that tool to manage available cookie preferences.

Please note that changing browser or cookie settings does not necessarily unsubscribe you from marketing emails or text messages. Those communications must be managed through their respective opt-out mechanisms.

8. Payments

Payments for courses or services may be processed by third-party payment processors.

Payment processors may collect payment card numbers, expiration dates, security codes, billing addresses, and other information necessary to process transactions.

Neurons Behavioral Resources, LLC does not necessarily receive or store complete payment card information when payments are processed directly through a third-party payment provider.

Payment providers process information according to their own privacy policies, terms, and security procedures.

9. Course and Educational Records

When you enroll in a program, we may maintain records relating to your participation, including:

Enrollment
Attendance where applicable
Course progress
Assessments
Completion status
Certificates
Transaction records
Other records necessary to administer the program

Certain programs may be associated with court, governmental, licensing, educational, or other requirements.

Where applicable and legally authorized, certain records may be provided to the participant or appropriate third parties as necessary to verify participation or completion.

We do not disclose educational or course records to unrelated third parties for their independent marketing purposes simply because you enrolled in a course.

10. How We Share Information

We may share information with trusted service providers that assist us in operating our business.

These providers may include:

Website hosting providers
Learning management platforms
Payment processors
Email providers
SMS communication providers
Customer relationship management systems
Website analytics providers
Advertising platforms
Security and fraud-prevention providers
IT and technical service providers
Professional advisers

These providers may process information only as necessary to provide their services, subject to their contractual obligations and applicable law.

We may also disclose information where reasonably necessary to comply with applicable laws, legal proceedings, court orders, regulatory requirements, or lawful governmental requests.

11. Sale or Transfer of Business

If Neurons Behavioral Resources, LLC is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction where permitted by law.

Any successor organization would remain subject to applicable privacy obligations regarding transferred personal information.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our services
Maintain course and completion records
Maintain transaction records
Fulfill contractual obligations
Resolve disputes
Prevent fraud
Enforce agreements
Meet legal, accounting, regulatory, or educational requirements

Different categories of information may be retained for different periods.

13. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and should contact us if they believe their account has been accessed without authorization.

14. Children’s Privacy

Our services are not intended to collect personal information from children under the age at which parental or guardian consent is required by applicable law without appropriate authorization.

Certain educational programs may be available to minors when legally permitted or required. In those circumstances, we may request appropriate consent, authorization, or information from a parent or legal guardian when required.

If you believe a child has provided personal information improperly, please contact us.

15. Your Privacy Choices and Rights

Depending on where you reside and applicable law, you may have certain rights concerning your personal information.

These may include the ability to:

Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain information
Withdraw certain consent
Opt out of certain marketing communications
Manage certain cookie preferences

These rights may be subject to exceptions, including obligations requiring us to retain educational, transaction, compliance, security, or legal records.

To submit a privacy-related request, please contact us using the information below.

We may take reasonable steps to verify your identity before processing certain requests.

16. Email Marketing

If you receive promotional emails from Neurons Behavioral Resources, LLC, you may unsubscribe by following the unsubscribe instructions included in the communication.

Unsubscribing from promotional communications does not necessarily prevent us from sending non-promotional communications required to manage your account, purchases, enrollment, courses, security, or other services you have requested.

17. SMS and Text Messaging

If Neurons Behavioral Resources, LLC offers SMS/text messaging programs, additional terms and consent disclosures may apply.

Where required, users will be informed of the nature of the messages, applicable messaging frequency disclosures, potential carrier charges, and available opt-out mechanisms.

Message and data rates may apply depending on the user’s wireless carrier and service plan.

Users may be able to opt out of applicable promotional text communications by following the instructions contained in those messages, such as replying STOP where supported.

18. Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties.

Neurons Behavioral Resources, LLC is not responsible for the privacy practices, security, content, or policies of independent third-party websites.

We encourage users to review the privacy policies of third-party services before providing personal information.

19. Changes to This Privacy & Cookies Policy

We may update this Privacy & Cookies Policy from time to time to reflect changes in our services, technologies, marketing practices, legal requirements, or business operations.

When changes are made, the updated version will be posted on our website and the “Last Updated” date may be revised.

We encourage users to review this policy periodically.

20. Contact Us

If you have questions about this Privacy & Cookies Policy, our privacy practices, or your personal information, please contact:

Neurons Behavioral Resources, LLC

Main Office:
5 Hurricane Shoals Rd NE
Lawrenceville, GA 30046
United States

Phone: 404-644-9121

Email: info@nbresources.org

Website: nbresources.org

You may also contact us through the Contact page available on our website.